Release Notes February 2025
Boost authorization conversions with pre-filled forms
Prefilled data authorization forms make it easier for your customers to complete authorizations — and the data proves it. Our research shows that prefilled forms improve authorization conversion rates by 2x. You can get better results with this small but powerful change by filling out your customer’s data before sending a data request through the dashboard.
As an API user, you can include these URL parameters to prefill your customer’s authorization forms.
Find meters faster by their authorization numbers
Authorization numbers are now included in your authorization receipts next to “Authorization UID” making it simple to see which authorization number is linked to each meter. This means easier locating whenever you need to find an authorization in your account.
New Southern California Gas Company (SoCalGas) MFA requirement for authorizations
SoCalGas has recently implemented multifactor authentication (MFA) for their accounts, which affects how you access your customer’s utility data. To authorize data access, SoCalGas utility account holders must disable MFA before completing the authorization. Afterward, they can re-enable MFA but will need to disable it again for any future reauthorizations.
For instructions on how utility account holders can update their MFA settings, visit SoCalGas’ help center.