The utility data exchange.
In market. Ready to scale.
UtilityAPI is deployed at scale with the nation’s largest utilities, integrated with the solution providers their customers rely on, and trusted by some of the largest energy buyers in the country. One platform. One integration. Every use case.
UtilityAPI is trusted by utilities and solution providers throughout North America
Meters on the network
Utility partnerships
Companies served
“With Data Connect, we are providing our large commercial customers a full, easy, and secure view of their total energy use, allowing them to make timely and thorough data-driven business decisions.”
Sapna DixitStrategic Accounts Manager, PCE
“There is a growing need for data transfer between utilities and third parties throughout the energy transition, and that creates complexities. [Our integrated offering with UtilityAPI] makes it easy for utilities — and helps reduce complexity and risk — by providing a single, secure endpoint for hundreds of customer insights and attributes and streamlined authentication.”
Matt O’KeefeGroup Vice President, Oracle Energy and Water
“Data Connect has automated a historical data import process that would have taken hundreds of hours.”
Brian HenryAssistant Public Works Director, City of Menlo Park
Data platforms with real benefits.
$7M less paperwork for utilities
ConEdison estimates it saves $20 every manual data request it automates. At the rate they’re receiving requests today, that saves them more than $7M ($1.4M/yr) over five years just in avoided costs of doing paperwork over the life of their platform.
Source: Rebuttal testimony, Consolidated Edison Company of New York, Inc., Case 25-E-0072/25-G-0073, New York PSC.
$13M less hassle for customers
Dunsky found that having a platform like UDX would save between $10M-$27M over five years, largely due to reduced processing costs and better customer outcomes. Translating the mid-case to a 500k customer utility would mean roughly $13M saved.
Source: Dunsky Energy + Climate Advisors, NH Energy Platform Benefit-Cost Analysis, 2025.
4x – 10x program participation
EnergyHub further found that customer participation rates in programs with digital authorization were 40% vs less than 10% (as low as 3% in one case) for programs that relied on manual processes. For a VPP program, that’s real MW being left on the table.
Source: EnergyHub, Optimizing the Demand Response Program Enrollment Process, 2021.
Avoiding $4.7M per breach
IBM notes “AI agents increasingly rely on credentials to access systems and perform tasks.” Utilities’ exposure is in part due to the gap between what customers expect and what current systems provide. Data platforms with modern authorization protocols close this gap to close. Better doors, not more locks.
Source: IBM, Cost of a Data Breach2025
Integrated with your trusted partners.
Your customers want to connect.
That’s not a security threat;
it’s a missed opportunity.
Energy is one of the most targeted sector for cyber threats of any industry. According to Okta’s 2025 Businesses at Work report, the energy sector faces a 32% ratio of detected threats to total authentications; nearly double the next-closest sector. Much of that threat surface isn’t coming from sophisticated attackers. It’s coming from web scrapers filling the gap between what your customers expect and what your current data access processes can deliver.
Source: Okta.
Here’s the thing:
customer expectations aren’t going down.
Residential customers have finance apps, installation contractors, and program providers requesting their account data. In a recent policy paper, Google called on regulators to require utilities to provide “easy, standardized, secure, and private access to granular energy usage data” for customers and third-party service providers — citing Green Button Connect My Data as the relevant implementation standard and describing the current patchwork of utility implementations as a barrier to the clean energy transition.
Source: Google. Policy paper; not an endorsement of UtilityAPI.
Commercial and industrial customers, including some of the largest companies in the world, are actively working with utilities to get better data access so they can manage energy costs, manage site expansions, and meet sustainability commitments. As Lisa Perry, Senior Manager of Energy Services at Walmart, noted recently in testimony:“For large energy users with multiple sites, like Walmart, it is critical that data access is automated, accessible by third parties, and provided in a standardized format.”
Source: Direct testimony before the Illinois Commerce Commission, Docket Nos. 22-0487/23-0082/24-0238, May 13, 2024. Sworn public record; not an endorsement of UtilityAPI.
The answer isn’t to lock the door tighter.
It’s to build a better one.
Modern authorization protocols like OAuth (the same standard behind secure app integrations across financial services, healthcare, and current energy data standards) are dramatically easier for customers than paper LOA forms and dramatically more secure than the credential-sharing and scrapers that fill the gap when those forms fail. Ease of use and security are not a tradeoff. They’re the same thing, done right.
Describing his utility’s position on data access, Eversource’s Chief Customer Officer Jared Lawrence, called for “virtual central data repository” specifically to avoid the costs and “security vulnerability” of a “traditional database” approach.
Source: Utility Dive. Eversource is a UtilityAPI customer; this quote reflects his independent public position on data access policy and is not a direct endorsement of UtilityAPI.
What UDX delivers:
From the no-code dashboard
From the API
Operational Efficiency
Streamline the data request lifecycle.
Every data request your team handles manually — paper LOAs, credential verification, onboarding new vendors, re-authorization workflows, compliance audits — is a cost center that doesn’t have to exist. UDX automates the entire authorization chain: customer consent, third-party credentialing, access provisioning, and audit logging. What took months and full-time staff at utilities can deploy in weeks, at a fraction of the cost.
- Comparable multi-utility deployments have gone live in under three months at costs orders of magnitude below custom builds
- Digital LOA automation eliminates paper-based authorization workflows
- Pre-built integrations with Oracle Utilities, EnergyHub, Uplight, Itron, and 2,500+ solution providers in the network
Program performance
Drives program enrollment, success beyond program launch.
A demand response program with 10,000 eligible customers and a 9% enrollment rate isn’t a demand response program — it’s an underutilized budget line. Digital consent flows that meet customers where they already authenticate reduce drop-off, remove credential friction, and dramatically improve authorization completion rate. UDX provides the enrollment infrastructure your program partners need, pre-integrated and ready.
- Enrollment data flowing in real time to program administrators — no batch file exchange required
- Digital consent flows compatible with existing customer portal and mobile experiences
- Pre-integrated with leading DER management, efficiency, and demand response platforms
Security and Compliance
Creates consistent visibility across customer data flows.
NAESB REQ.21 compliance, SOC 2 Type II certification, and OAuth-based authorization protocols aren’t just checkboxes — they’re the architecture that replaces credential sharing and scrapers with a managed, auditable access layer. UDX handles the authorization stack so your team doesn’t have to maintain it, and your customers get a ‘sign in with your utility’ experience that is simultaneously easier and more secure than the manual processes it replaces.
- Revocable customer consent — customers control their data, which is increasingly what regulators require
- NAESB REQ.21 and Green Button CMD certified
- SOC 2 Type II
- OAuth-based authorization with full audit logging and role-based access controls
KEy Account Management
Makes it easier for your largest accounts.
Large commercial and industrial customers — retailers, manufacturers, universities, hospital systems, hyperscalers — are managing energy across dozens or hundreds of utility accounts simultaneously. They need automated, standardized, third-party-accessible data. Without it, they route sustainability and energy management work around your systems entirely. UDX integrates with the building management, financial reporting, and sustainability platforms your largest customers already use.
- API access for customers and their designated third parties
- Multi-account, multi-utility authorization for large C&I portfolios
- Integration with financial reporting, carbon accounting, and asset management platforms
What’s in the platform:
Compliance & Standards
NAESB REQ.21 certified; Green Button Download My Data (DMD) and Connect My Data (CMD) compliant; SOC 2 Type II
Customer Authorization
OAuth-based digital consent flows; revocable, auditable, aligned with emerging state privacy requirements
Third-Party Registration
Self-service vendor onboarding; role-based access controls; no-code dashboard for program administrators
Utility Admin Management
Dashboard and reporting, including management over third party registration, customer authorization, and data requests and transfers
API Access
REST API with full documentation; bulk account authorization for large C&I; developer sandbox available
Audit & Oversight
Full access log; real-time revocation; compliance reporting for regulators
Oracle Utilities Integration
Native integration; utilities on Oracle Opower can extend data access without a new ERP touchpoint
Partner Network
2,500+ solution providers including EnergyHub, Uplight, Itron, Aurora Solar, Energy Toolbase, Xendee, Sunrun, CLEAResult
Deployment
SaaS; cloud-hosted; no on-premise infrastructure; utility IT involvement limited to integration configuration
Ready to see it?
Talk to our team about your data access requirements, your compliance timeline, and what deployment looks like for your utility.