UtilityAPI strongly supports DataGuard's mission and principles. Below are our disclosures of how we comply with the DataGuard program.
DataGuard was developed by the U.S. Department of Energy and industry stakeholders to provide you assurance that your energy data is being protected and treated responsibly. The DataGuard Energy Data Privacy Program Voluntary Code of Conduct (VCC) is a voluntary privacy code that provides utilities and other companies that access consumer energy usage data with a framework for protecting their customers’ privacy.
Download: DataGuard Energy Data Privacy Program Voluntary Code of Conduct.pdf
The DataGuard program sets five principles. Below we list each principle and explain how we comply with each principle.
How the customer learns what he or she needs to know to exercise informed choice.
UtilityAPI provides a vital service for the evolving energy economy, and we're very proud of what we do. One of our principles is to be fully transparent about what our service does regarding your data and privacy. We work extremely hard to make sure our authorization forms, agreement terms, and privacy policies are clear and understandable for everyone. You can check out our current authorization terms and policies below. We believe these are best-in-class examples of compliance with DataGuard's Customer Notice and Awareness principle.
How the customer controls his or her data and under what limitations.
How the customer’s data is accessed.
How customer data is maintained.
We handle your personal utility data with the highest respect. Below are some of the security measures and policies we've adopted to protect your data.
How the Voluntary Code of Conduct is followed.
By adopting this Voluntary Code of Conduct, we have committed to: